Five simple steps from inquiry to shipment
Buying watch repair tools from China is straightforward when the process is clear. Follow the five steps in the flow chart below — quotation, sampling, inspection and shipping are all handled by one team, and every inquiry is answered within one working day.
From your first inquiry to shipment every stage is handled by one team. Most quotations are sent within one working day — the flow below shows exactly what happens and when.
Express for samples and urgent parcels, air freight for medium volumes, sea or rail for full containers. We can also ship with your own forwarder on request.
30% deposit + 70% before shipment for production orders, 100% before delivery for stock orders. A proforma invoice with our bank details is issued for every order.
12-month warranty against manufacturing defects. Any item that misses the agreed specification is replaced free of charge in your next shipment or refunded.
Every claim is answered within 24 hours.
